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Proudly servicing and supporting Copystar logo copiers, km logo printers and brother fax fax machines.

 

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Service Department

We employ 15 factory-certified, trained service technicians that are competent in servicing all Digital and
Color equipment. Our service technicians are assigned various territories throughout the state
with one to two technicians in Pine Bluff, Searcy, Lonoke, Conway, El Dorado, Hot Springs,
Jonesboro, Forrest City and Malvern. We also have certified, trained technicians to rebuild used equipment for customers
not in the market for new equipment. For the more sophisticated network equipment, we also have an in-house
certified network specialist who is fully trained on all software. For more information on networking services,
please click here.

Resources

A helpful form is available
on this site to request service.
Need print drivers but can't find the CD? Need help using your machine but can't find the manual?
For Copystar/Kyocera models, click here. For Konica Minolta models, click here.

Below you will find some helpful videos showing you how to do basic service tasks yourself, such as adding
toner, viewing your counter values, and more. Please note: Arkansas Copier Center did not
produce these videos; therefore, we are not responsible for their content.

Changing toner on the Copystar 3050,4050,5050 series
(process is similar on the new 420i/520i and 500ci series)
Meter Reading on a Copystar 3050,4050,5050
(the process is similar on the newer 500ci series)